Denver, CO — November 2025
Cinchio Solutions, a technology company helping operators streamline operations and enhance the guest experience, has acquired Tatvam Analytics Inc., a proven leader in Voice of Customer and guest sentiment analysis.
For years, Tatvam has helped some of the world’s most recognized brands understand guest feedback at scale and turn those insights into measurable operational improvements. Its platform is already trusted by many of the same cultural attractions, hospitality operators, and entertainment venues that Cinchio serves today, making it a natural extension of Cinchio’s mission to connect technology, insights, and experience.
Known for its reliability, depth of insight, and trusted relationships, Tatvam brings a strong legacy of delivering accurate, real-time sentiment analysis and actionable reporting across museums, zoos, aquariums, theme parks, and multi-site hospitality operations.
“Tatvam has earned lasting trust across the industry through consistent results and a clear focus on the guest perspective,” said Tom Bell, Managing Director at Cinchio Solutions. “Integrating this capability into Cinchio will allow operators to connect guest sentiment directly to operational performance and make better decisions that improve both experience and revenue.”
Tatvam customers will continue to use the same platform and work with the same people they know and trust. As part of Cinchio, they will also gain access to broader industry expertise, multi-site support, and ongoing investment in product innovation. Cinchio will continue to actively develop and enhance Tatvam, building new integrations, expanding reporting capabilities, and delivering deeper connections between guest sentiment and operational data.
This acquisition reinforces Cinchio’s mission to help operators improve efficiency, uncover insights, and elevate the guest experience through technology solutions that bridge guest feedback with day-to-day operations. By uniting sentiment data with tools like POS, digital ordering, and analytics, Cinchio empowers organizations to turn information into action, simplify operations, and deliver measurable results.
