From terminal concessions to digital ordering, pickup, guest sentiment, and multi-location reporting, Cinchio helps airport hospitality teams create faster, more connected experiences for travelers, employees, concessionaires, and airport operators.
Connected Technology
for Airport Hospitality
Better Data Visibility
for Airport Concessionaires
Airport concessionaires often manage multiple concepts, terminals, airports, and operating models. Cinchio helps teams bring transaction and operational data together across locations, whether they are using Cinchio POS, existing POS systems, or integrations with other platforms. With clearer visibility into sales, item performance, service channels, and location-level trends, concessionaires can better understand performance across their airport portfolio.
Point of Sale That Keeps
Airport Lines Moving
Travelers are often short on time, and concession teams need tools that make each transaction faster and easier. Cinchio POS supports quick service, bars, retail, grab-and-go, and other airport concepts with reliable tools for payments, cashiering, and transaction management. Operators can serve guests efficiently while keeping data connected across their airport footprint.
Kiosks That Help
Travelers Order Faster
Self-service kiosks give airport guests a simple way to order at their own pace while helping concessionaires increase throughput and reduce strain on staff. Cinchio kiosks support food and beverage ordering, menu browsing, modifiers, upsells, and a smoother path from order placement to fulfillment. Kiosk orders connect into Cinchio’s unified kitchen management system alongside POS orders, helping teams manage production from one shared workflow.
Guest Sentiment Insights
Across Airport Concessions
Airports can use Cinchio’s Guest Sentiment, powered by Tatvam, to better understand traveler feedback across concessionaires, terminals, and service experiences. By combining reviews, surveys, and feedback into a centralized view, airport teams can identify common pain points, track sentiment trends, and uncover opportunities to improve the guest experience across food, beverage, retail, and other traveler touchpoints.
Tatvam is live at these airports
Mobile Ordering That Reaches
Travelers Wherever They Are
Give travelers a convenient way to order from their phones without adding unnecessary friction or high payment fees. Cinchio mobile ordering can be accessed through QR codes, direct links, and airport or terminal apps, helping concessionaires and airport operators reach more guests across the terminal. Travelers can browse menus, place orders, and choose the pickup experience that works best for their journey.
Employee Pickup
Solutions That Save Time
Airport employees have limited time during breaks and meal periods. Cinchio mobile ordering and APEX order pickup solutions help remove employees from concession lines by giving them a faster way to order ahead and pick up when ready. This can help airport teams and concessionaires support employee dining programs, reduce congestion during peak periods, and give staff more time back in their day.
